COMMON QUESTIONS

* WHERE IS FURICANES LOCATED?

We are located in the USA. 

* WHAT IS THE QUALITY OF FURICANES PRODUTS?

We carefully select high quality products from suppliers with 4 and 5 star ratings both domestic and international.

* WHERE ARE PRODUCTS SHIPPED FROM?

All our products are stored in and ship from warehouses located in the USA.

* HOW LONG BEFORE MY PRODUCT(S) ARRIVE?

Typically, products arrive within 3 to 14 days. See Shipping policy.

* WHAT ARE SHIPPING COST?

Most products shipped within the US receive free shipping. Amazon shipping is based on your personal Amazon settings (Furicanes is not responsible for Amazon shipping.

* WHAT ARE AMAZON AFFILATE PRODUCTS?

Amazon affiliates offer Furicanes a small percentage for each item sold. These items are purchased and shipped directly from Amazon. We offer Amazon products because we understand Amazon is trusted and offers convenient shopping.

* WHAT IS THE RETURN POLICY?

Most products are returnable. Be sure to read each product description for return policies and read our return policy.

* CAN I TALK WITH A REAL LIVE PERSON?

Yes. We pride ourselves on friendly customer service. We strive to respond to your inquiry between 5 minutes and 24 hours.

* WHERE DO PROCEEDS GO?

Each month Furicanes chooses an animal welfare organization. We donate $1.00 per item purchased though Furicanes. And each month we donate 2% per item purchased though our Amazon affiliates store.